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Deliveries

How much is delivery in RSA

We charge a flat rate of R135.00 delivery fee anywhere in South Africa. 

If your order is over R1200.00 then we will deliver your goods for FREE.

Why hasn't my order arrived?

If your order has not arrived within the time-frame specified try the following:

1. Please check your order confirmation email & ensure your delivery address is correct.

2. If you were out at the time of delivery, our courier will contact you or try deliver again the next day.

3. If you still require assistance with your delivery then please Contact Us with your full name or order number. We’ll reply within a few hours (during working hours) and try our best to locate your parcel with the courier company.

How Long Does delivery Take 

Normal Delivery times from when courier collects

Cape Town Deliveries: Approx. 1 - 2 working days

Main city centres in South Africa take approx. 1 - 4 working days.

Outlying & remote areas take approx. 2 -7 working days.

*these times can differ over the festive season 

 

How long does it take to send an order?

2 Days from placement of order as some items need to be made fresh. 

Can you send my order to a P.O box instead?

We deliver door to door anywhere in South Africa. However, if you are unable to receive your package at a physical address then please Contact Us to find a suitable solution.

How can I get a tracking number for my order?

Once your order is processed and our courier is booked, you will automatically be sent a tracking number to the email address provided during checkout.

Should you not receive a tracking number within 2 working days after placing your order, then please Contact Us with your full name or order number. (Please check your spam email just in case)

Do you deliver internationally?

Yes, we can assist with international deliveries worldwide.

If you are based outside South Africa and would like to purchase an item or get your order delivered abroad, then please Contact Us so we can quote for shipping accordingly.

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